About Appex Innovation

Appex Innovation delivers healthcare technology and services across the United States and India through our Patient Wellness Program and product suite — iCareSecure, MyHealth, and CareSeva. Our IT team keeps the cloud platforms, applications, and on-site infrastructure that power these products running securely and reliably.

Role Overview

We are looking for a hands-on IT Infrastructure & Systems Engineer to own our IT environment end to end — from cloud and application infrastructure to on-site systems, end-user support, and physical security devices. This is a broad generalist role for someone comfortable moving between an AWS console and a server room in the same day, keeping both our digital platforms and our office infrastructure running smoothly.

Requirements

Key Responsibilities

Cloud & Application Infrastructure

• Provision, deploy, and support infrastructure on AWS and GCP for business applications.
  

• Manage and maintain on-premises and cloud-hosted applications, including deployments of new applications.
  

• Administer and troubleshoot Linux servers (RHEL/OEL), including package management, file systems, and services.
  

• Install and configure application servers (Tomcat / Apache), LDAP, and security realms; apply patches and service packs.
  

• Build and optimize CI/CD workflows to support software releases, with work and releases tracked in Jira.
  

• Develop scripts and automation for repetitive infrastructure tasks.
  

• Monitor performance and troubleshoot issues (log analysis, thread/heap dumps, JAR/EAR/WAR files).
  

• Maintain infrastructure documentation, standards, and network diagrams.
  

End-User & Server Support

• Provide desktop and laptop support — setup, imaging, troubleshooting, and repairs — for staff.
  

• Perform routine server maintenance, patching, and firmware/software updates across IT infrastructure.
  

• Manage user accounts, access, and endpoint security.
  

• Track and maintain IT asset inventory.
  

Security & Facilities Systems

• Maintain CCTV / camera surveillance systems — configuration, monitoring, and coordinating repairs.
  

• Administer ESSL biometric attendance and access-control devices, including enrollment, integration, and troubleshooting.
  

• Coordinate with vendors for hardware, connectivity, and facilities-related IT.
  

Required Qualifications

• Bachelor's degree in Computer Science, IT, or a related field (or equivalent hands-on experience).
  

• 3+ years in an IT infrastructure, systems administration, or IT support role.
  

• Working knowledge of AWS and GCP cloud services (e.g. EC2, S3, RDS, IAM) and infrastructure deployment.
  

• Linux administration and troubleshooting (RHEL / OEL): packages, file systems, services, patching.
  

• Hands-on experience supporting desktops, laptops, and servers.
  

• Familiarity with networking, storage, load balancing, and OS security fundamentals.
  

• Strong problem-solving skills and clear communication with both technical and non-technical staff.
  

Preferred / Nice to Have

• Experience with CCTV systems and ESSL (or similar) biometric attendance / access-control devices.
  

• Application-server experience (Tomcat / Apache), CI/CD pipelines, and scripting/automation.
  

• Knowledge of a relational database (MySQL, Oracle, or PostgreSQL).
  

• Familiarity with the Atlassian stack — Jira and Bitbucket — or Git-based source control.
  

• Exposure to healthcare or regulated-industry IT and security/compliance requirements.
  

Benefits