DevOps Engineer III

We are looking for a DevOps Engineer III - Platform Engineering with advanced hands-on experience in cloud infrastructure, CI/CD, Infrastructure as Code, GitOps, automation, Kubernetes, and platform engineering technologies.

The DevOps Engineer III will be responsible for implementing and improving complex DevOps and platform solutions, building reusable automation, operating cloud-native platforms, troubleshooting complex technical issues, and enabling Engineering teams through standardized platform capabilities.

The ideal candidate should be able to independently own complex technical requirements, translate established architecture and standards into production-ready solutions, contribute to technical design decisions, mentor engineers, and lead defined technical workstreams when required. The primary focus of this role is technical engineering depth and execution rather than enterprise architecture ownership or people management. 

• Design, build, maintain, and enhance complex CI/CD pipelines using Jenkins, GitHub Actions, Azure DevOps, or similar tools. 
• Implement reusable pipeline libraries, templates, quality gates, security scanning, automated testing, packaging, and deployment workflows. 
• Implement and support GitOps-based deployment workflows using Argo CD, Flux, or equivalent technologies. 
• Maintain declarative application and platform configuration, automated reconciliation, environment promotion, drift detection, rollback, RBAC, and secrets integration. 
• Implement deployment strategies such as blue/green, canary, progressive delivery, and automated rollback where appropriate. 
• Troubleshoot complex CI/CD, GitOps, and deployment issues and implement permanent corrective solutions. 

• Implement and improve scalable, secure, resilient, and cost-efficient infrastructure primarily in AWS. 
• Work with AWS services including EC2, ECS, EKS, IAM, VPC, ALB/NLB, S3, RDS, Route 53, CloudWatch, SSM, Lambda, and related platform services. 
• Troubleshoot complex infrastructure, networking, IAM, DNS, security, performance, and application connectivity issues. 
• Implement established cloud architecture, security, tagging, governance, reliability, and operational standards. 
• Contribute implementation expertise, technical options, and proof-of-concept validation during solution and design reviews. 

• Design, develop, test, and maintain reusable infrastructure using Terraform/OpenTofu. 
• Create and enhance modular IaC frameworks used across multiple products, environments, and AWS accounts. 
• Implement Terraform state management, testing, validation, versioning, and lifecycle practices. 
• Integrate infrastructure provisioning with CI/CD and GitOps workflows. 
• Troubleshoot complex Terraform plan/apply issues, state issues, drift, and dependency problems. 
• Participate in and provide technical feedback during peer reviews of Infrastructure as Code changes. 

• Develop automation and platform tooling using Python, Go, PowerShell, Bash, TypeScript, Ansible, or equivalent technologies. 
• Build reusable automation, APIs, utilities, templates, and workflows that reduce manual engineering and operational activities. 
• Implement Internal Developer Platform capabilities and self-service workflows based on established platform architecture and standards. 
• Build and improve paved roads/golden paths that simplify infrastructure provisioning and application delivery. 
• Maintain and improve artifact repository, configuration-management, and engineering automation capabilities. 

• Build, configure, operate, and improve Kubernetes platforms, particularly Amazon EKS and Azure AKS where applicable. 
• Implement standards for cluster configuration, networking, workload isolation, identity, security, scaling, storage, observability, and lifecycle management. 
• Build and maintain reusable Helm charts and Kubernetes deployment patterns. 
• Troubleshoot complex Kubernetes, container, networking, storage, identity, resource, and application deployment issues. 
• Automate Kubernetes provisioning, upgrades, configuration, and operational activities. 

• Implement monitoring, logging, metrics, tracing, dashboards, and alerting using Datadog, Grafana, Prometheus, CloudWatch, or similar platforms. 
• Lead troubleshooting and root-cause analysis for complex infrastructure, platform, CI/CD, and deployment issues. 
• Implement high-availability, resiliency, disaster-recovery, scalability, and performance patterns defined for platform workloads. 
• Identify recurring operational issues and implement automation or permanent corrective actions. 
• Create and improve operational runbooks, health checks, recovery procedures, and platform documentation. 
• Participate in an on-call rotation where applicable. 

• Apply AI and agentic capabilities to practical DevOps and Platform Engineering use cases, including automation, CI/CD, troubleshooting, incident analysis, documentation, and developer self-service.
• Build or integrate AI-enabled workflows using approved enterprise AI services such as Amazon Bedrock, Azure OpenAI/OpenAI, or equivalent platforms. 
• Implement secure integrations between AI capabilities and approved cloud services, APIs, repositories, and engineering tools. 
• Apply appropriate identity, authorization, observability, guardrails, cost controls, and human-in-the-loop mechanisms to AI-enabled automation. 

• Provide technical guidance within Platform Engineering initiatives and lead defined technical workstreams when required. 
• Mentor engineers and share expertise across cloud, DevOps, GitOps, Kubernetes, automation, and platform engineering practices. 
• Participate in design, code, infrastructure, and operational-readiness reviews and provide actionable technical feedback. 
• Collaborate with architects and senior engineers to evaluate implementation approaches and architectural trade-offs. 
• Partner with Engineering, Platform, CloudOps, SRE, Security, and other teams to deliver reliable platform capabilities. 

• 7+ years of experience in DevOps, Cloud Engineering, Platform Engineering, SRE, Infrastructure Engineering, Software Engineering, or a related role. 
• Strong hands-on experience with AWS and enterprise cloud infrastructure. 
• Advanced experience with Terraform/OpenTofu and Infrastructure as Code, including reusable modules and multi-environment implementations. 
• Strong experience designing, building, and troubleshooting CI/CD pipelines using Jenkins, GitHub Actions, Azure DevOps, or equivalent platforms. 
• Strong hands-on experience with GitOps deployment tools such as Argo CD, Flux, or equivalent technologies. 
• Strong hands-on experience with Docker, Kubernetes, EKS and/or AKS, and Helm. 
• Experience with configuration management and automation using Ansible or equivalent technologies. 
• Strong scripting/programming skills using one or more of Python, Go, PowerShell, Bash, TypeScript, or equivalent languages. 
• Experience with Git and pull-request-based development workflows. 
• Strong understanding of IAM/RBAC, cloud security, networking, DNS, load balancing, VPCs/subnets, routing, and security groups/firewalls. 
• Experience with observability platforms such as Datadog, Grafana, Prometheus, CloudWatch, or equivalent tools. 
• Ability to independently troubleshoot complex infrastructure, Kubernetes, CI/CD, GitOps, and deployment issues. 
• Demonstrated experience mentoring engineers and providing technical guidance. 

• Experience building or contributing to Internal Developer Platforms and developer self service capabilities.
• Experience with multi-account AWS environments and enterprise cloud governance. 
• Experience with Azure and AKS or other multi-cloud infrastructure. 
• Experience with AI/LLM platforms and agentic automation, including Amazon Bedrock, Azure OpenAI/OpenAI, or equivalent technologies. 
• Experience with policy-as-code, security scanning, SonarQube, Trivy, or similar engineering controls. 
• Experience with cloud cost optimization and FinOps practices. 
• AWS, Terraform, Kubernetes, or other relevant certifications are a plus. 
• Experience working in an Agile/Scrum environment. 

• Strong technical troubleshooting and problem-solving skills.
• Automation-first and platform-engineering mindset. 
• Ability to independently own complex technical requirements from design through implementation and operational readiness. 
• Ability to translate architecture and engineering standards into reliable production implementations. 
• Ability to mentor engineers and lead defined technical workstreams without formal people-management responsibility. 
• Strong collaboration skills across Engineering, Platform, CloudOps, SRE, Security, and Architecture teams. 
• Good written and verbal communication skills and ability to explain technical trade-offs. 
• Continuous-learning mindset and ability to evaluate emerging technologies through hands-on implementation. 

• Independently own and deliver complex DevOps and Platform Engineering work. 
• Design and implement advanced CI/CD and GitOps workflows using established enterprise standards. 
• Build and enhance reusable Terraform/OpenTofu modules, automation, and platform tooling. 
• Implement and troubleshoot complex AWS and Kubernetes/EKS platform solutions. 
• Build self-service capabilities and reusable paved-road patterns for Engineering teams.
• Lead root-cause analysis and drive permanent technical fixes for complex platform issues. 
• Contribute implementation expertise and technical recommendations to architecture and design decisions. 
• Apply AI-assisted and agentic automation to appropriate engineering use cases. 
• Mentor other engineers and lead technical workstreams when required. 
• Improve existing frameworks, standards, automation, reliability, and developer experience. 

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.