Job Summary
The DevOps & Systems Engineer is responsible for the reliability, security, automation, deployment, monitoring, and ongoing administration of the company's cloud and internal technology infrastructure.
This position serves as the primary technical resource for Microsoft Azure infrastructure and DevOps operations, while also supporting internal servers, networking, hardware, identity, backups, and other systems-engineering responsibilities.
The role works closely with software development, data engineering, security, and business technology teams to ensure applications and infrastructure are deployed consistently, monitored effectively, secured appropriately, and designed for scalability and high availability.
The position should emphasize automation and repeatability rather than manual administration. SafePoint's existing technical direction already incorporates Azure PaaS services, PowerShell automation, Infrastructure as Code, Azure DevOps/Git-based CI/CD, Azure Monitor, and Application Insights.

Duties and responsibilities

Azure Cloud Administration: Manage and support Azure subscriptions, resource groups, App Services, Azure Functions, Storage Accounts, Azure SQL resources, Service Bus, networking, Key Vault, monitoring, backups, and related services. Maintain appropriate development, UAT, and production environments and ensure resources are configured according to company standards.
DevOps & CI/CD: Build, maintain, and improve Azure DevOps pipelines for build, testing, deployment, and release management. Administer repositories, branching strategies, service connections, deployment approvals, environment variables, secrets, and release processes. Promote repeatable deployments and minimize manual production changes. SafePoint's cloud architecture already identifies Azure DevOps, CI/CD, Infrastructure as Code, release management, automated testing, and quality gates as core platform capabilities.
Infrastructure as Code & Automation: Develop and maintain Bicep, ARM, Terraform, PowerShell, or similar automation for infrastructure provisioning and configuration. Automate repetitive administrative, deployment, monitoring, and maintenance tasks. Existing SafePoint role requirements similarly call for Bicep/ARM/Terraform and PowerShell-based cloud automation.
Monitoring & Production Support: Configure Azure Monitor, Application Insights, Log Analytics, alerts, dashboards, availability monitoring, and performance metrics. Investigate outages, performance degradation, failed deployments, service interruptions, and infrastructure-related application issues. Participate in root-cause analysis and document remediation actions.
Systems Engineering: Administer and troubleshoot Windows servers, operating systems, DNS, DHCP, certificates, file services, authentication, scheduled services, service accounts, and other corporate infrastructure. Perform system upgrades, patching, configuration management, capacity planning, and lifecycle management.
Identity & Access Management: Support Microsoft Entra ID, application registrations, managed identities, service principals, role-based access control, MFA, SSO, privileged access, and least-privilege security practices.
Networking: Support Azure and internal networking, including VNets, subnets, NSGs, private endpoints, VPN connectivity, DNS, routing, firewall rules, IP restrictions, and connectivity troubleshooting between cloud, internal, and third-party systems.
Internal Hardware & Infrastructure: Support internal servers, network equipment, switches, firewalls, wireless infrastructure, storage devices, conference-room or shared IT equipment, and other business-critical hardware. Coordinate hardware replacements, upgrades, warranties, and lifecycle planning.
Backup, Disaster Recovery & Business Continuity: Maintain backup and recovery processes for cloud and internal systems. Periodically validate restoration procedures, point-in-time recovery, redundancy, failover, and disaster-recovery capabilities. SafePoint's current cloud architecture calls out Azure Backup, point-in-time recovery, geo-redundancy, high availability, and failover as platform requirements.
Security & Compliance: Apply system hardening, patching, vulnerability remediation, encryption, secret management, logging, access controls, and security best practices. Work with security resources to address findings and maintain systems appropriate for a regulated insurance environment.
Cost & Capacity Management: Monitor Azure resource utilization and cloud spending. Identify oversized, unused, or inefficient resources and recommend changes that improve performance or reduce cost. Maintain budgets and alerts where appropriate.
Technical Documentation: Maintain infrastructure diagrams, inventories, configuration standards, deployment procedures, recovery procedures, support runbooks, architecture documentation, and troubleshooting guides. Documentation is also an established requirement in SafePoint's existing Azure technical roles.
Vendor & Third-Party Integration Support: Assist with connectivity, certificates, SFTP, APIs, IP allowlists, VPNs, DNS, and other infrastructure requirements for third-party systems.
Operational Support: Participate in scheduled maintenance and, when necessary, after-hours support for production deployments, outages, infrastructure failures, or critical business systems.

Essential Functions

Ability to think critically, research, and apply findings to day-to-day assigned work
Ability to clearly communicate verbally and in writing
Ability to use computer software to access various IT and data related systems
Ability to understand and document technical ideas and convey them to a non-technical audience
Ability to identify, analyze, and correct defects, inconsistencies in software program functions, outputs, and content
Ability to write and understand .NET supported coding languages
Ability to grasp foundational programming and database concepts

Qualifications

3-5+ years of hands on experience in DevOps, cloud enginering, systems engineering, infrastructure engineering, or a similar role with meaning production experience in Microsoft Azure.
Bachelors degree in Computer Science, Information Technology, Information Systems, or related discipline - or equivalent professional experience
Professional working experience with Azure administration, Azuer DevOps or comparable CI/CD platforms, Windows infrastructure, PowerShell, networking fundamentals, Git/Course control, monitoring and troubleshooting, backup/recovery, and security fundamentals
Experience with troubleshooting across the entire technology stack.
Strong written documentation and communication skills.
Strong analytical and problem-solving skills.
Ability to work effectively both independently and as part of a collaborative development team.

Preferred Qualifications
Experience in one or more of the following areas is strongly preferred:

Microsoft Azure certifications, such as: Azure Administrator Associate, Azure Network Engineer Associate, Azure Security Engineer Associate, or DevOps Engineer Expert
Experience with Bicep or Terraform, Azure SQL, Azure Functions, App Services, Service Bus, Storgae Accounts, Key Vault, Application Insights, Log Analytics, Microsoft Entra ID, Defender for Cloud, and hybrid cloud/on-premises enviroments
Experience working in insurance, financial services, healthcare, or other regulated enviroments

Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms.

Working Conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.

Safepoint MGA, LLC does not offer immigration sponsorship or support for this role. This includes serving as the immigration employer of record or providing documentation or assistance for work authorization processes now or in the future, including H-1B, OPT, STEM OPT, CPT, J-1, etc.

Compensation and Benefits
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:

Market Competitive Wages
Prof. Development and Educational Assistance Programs
Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
15 Paid Time-Off Days
3 Discretionary Days
5 Parental Leave Days
5 Jury Duty Days
5 Bereavement Days
8 Company Paid Holidays
Health Insurance
Dental Insurance
Vison Insurance
Short and Long Term Disability Insurance (company paid premium)
Flexible Spending Accounts with Company Contribution
Health Savings Accounts with Company Contribution
Employee Life and AD&D Insurance
Dependent Life and AD&D Insurance
Company paid AAA Membership
Company paid Identity Theft Protection
Other Ancillary Insurance Benefit Programs
And more…

Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.

Safepoint MGA participates in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

DevOps & Systems Engineer

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