engineer senior, SRE

Now Brewing – engineer senior, SRE! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As the senior Site Reliability Engineer you will ensure the reliability, availability, and performance of critical Starbucks technology platforms. You will design and put in place reliability and observability solutions, automate operational work to reduce manual effort, lead incident response and blameless post-incident reviews, and partner with engineering teams to build systems that are resilient, scalable, secure, and ready for peak business demand. As a senior member of the team, you will help shape SRE standards and best practices and mentor other engineers.

As an engineer senior, SRE, you will…

• Ensure Reliability: Design and build for system availability, performance, resilience, and operational readiness across critical platforms.
• Engineer for Scale: Automate operations, build and improve observability, and find and remove the root causes of recurring issues and toil.
• Champion SRE Practices: Apply and help shape standards for incident management, SLOs, capacity planning, and recovery, and mentor other engineers on SRE best practices.
   

We’d love to hear from people with:

• 4-8 years of professional industry experience with software development
• Bachelor’s degree in Computer Science or related field

Preferred Qualifications

• Hands-on experience building, operating, and troubleshooting reliable distributed systems in production at scale.
• Strong working experience with cloud platforms, including AWS and/or Azure.
• Hands-on experience with Kubernetes, Docker, container orchestration, and cloud-native architectures.
• Strong understanding and practical use of reliability engineering principles, including:
  • SLIs
  • SLOs
  • Error Budgets
  • Capacity Planning
  • Availability Engineering
  • Chaos Testing
  • Disaster Recovery
  • Performance Engineering
• Experience setting up, configuring, and using observability tools such as Datadog, Splunk, Grafana, New Relic, Dynatrace, OpenTelemetry, or equivalent to build dashboards, alerts, and monitoring.
• Strong automation and software engineering skills in Python, Go, Java, PowerShell, Bash, or similar languages.
• Hands-on experience writing and maintaining Infrastructure as Code with Terraform, CloudFormation, or Pulumi.
• Experience building and supporting CI/CD pipelines and deployment platforms.
• Solid knowledge of networking fundamentals, DNS, load balancing, and distributed systems design.
• Experience taking part in on-call rotations, leading incident response, and running blameless post-incident reviews.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.  You will also have access to backup care and DACA reimbursement.   Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.  For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.