IT Infrastructure Engineer

Making the world Move

Exolum are an innovative fuel storage company with the priority of a green energy future operating globally. People are at the heart our expansion plans with a focus on developing our colleagues to reach their potential while accepting everyone as they are!

IT Infrastructure Engineer- Flexible Site Location- 12 months FTC

About the role

As part of the IT team, you will play a key role in maintaining and developing Exolum's Global IT infrastructure, ensuring systems remain secure, reliable and fit for business needs. You will support infrastructure projects, manage critical infrastructure services and act as a 3rd line escalation point for complex technical issues. Working closely with colleagues across the business and the wider Exolum Group, you will help deliver innovative and secure technology solutions that support operational excellence and future growth.

Key Responsibilities

• Manage and maintain the Exolum Global IT and OT infrastructure including Network and Communication Services (LAN, WAN, WIFI, SDWAN, ….), Infrastructure Services (Servers (Cloud, Onpremise), AD, Exchange….), and business applications.  Take operational ownership of assigned infrastructure services, monitoring availability, capacity, resilience, lifecycle, risks and improvement actions, and escalating investment or architectural decisions where required.
• Support the delivery of infrastructure projects (Local & Global) to allow the business to take advantage of shared standards and systems.  
• Ensure projects completed are fully compliant with company policies, procedures and legal requirements, particularly safety. 
• Ensure the security of services & projects is upheld throughout all infrastructure.
• Collaborate & Support the Infrastructure team in planning and implementing additions, deletions and major modifications to the supporting group infrastructure. 
• To act as the escalation point for the in house 2nd Line engineer.  
• Lead or coordinate infrastructure incidents, problems and changes in accordance with ITSM processes, including impact and risk assessment, implementation planning, rollback readiness, stakeholder communications and post-implementation validation.
• Ensure that all completed projects have as-built designs and procedures documented and all relevant databases are updated to hand over to the 1st and 2nd line support. Maintain accurate infrastructure asset, configuration and lifecycle information, including CMDB records, warranties, licences, support status, dependencies and end-of-life or end-of-support planning.
• Support the IT Manager and Senior IT Engineer in developing and ensure procedures are in place to diagnose a system and methods applied to perform a full or partial system recovery . Support the maintenance and testing of infrastructure resilience, backup, recovery and disaster recovery arrangements, ensuring that service dependencies, recovery procedures, responsibilities and evidence are documented and regularly reviewed.
• Recognise necessary improvements, proactively identify solutions to satisfy business needs and make appropriate recommendations 
• Identify potential issues with services (operation) and projects in the delivery phase before they impact the organisation, informing as soon as possible, suggesting potential alternatives or fixes.  
• Highlight areas of the IT and OT operations that can be automated and suggest potential strategies.  
• Work with suppliers and project managers to ensure that projects are delivered in a safe, timely manner. 
• Coordinate infrastructure suppliers and service providers, supporting quotations, renewals, warranties, purchasing activities and delivery assurance. Monitor supplier actions and challenge technical, commercial or service issues when required.
• Assess infrastructure demands and determine the appropriate delivery route, distinguishing between standard requests, changes, operational activities and projects, and providing estimates of effort, cost, dependencies and risk where required.
• Support infrastructure budgeting and purchasing activities by preparing technical requirements, validating quotations, identifying OPEX and CAPEX implications and providing cost and lifecycle information for regional planning.
• Prepare and deliver clear communications for infrastructure changes, incidents, risks and projects, adapting technical information for site management, business stakeholders, suppliers and end users.

About You

You will be an experienced IT professional with strong infrastructure engineering expertise and a proactive approach to problem solving. You will have experience supporting and developing enterprise IT environments, delivering infrastructure projects and maintaining secure, resilient systems. With excellent communication skills and a collaborative mindset, you will be comfortable working with colleagues, suppliers and stakeholders at all levels while balancing operational requirements with cyber security and business needs. You will also be willing and able to travel as required to support business operations, projects and stakeholder engagement. Spanish language skills are desirable but not essential.

Competency model

At Exolum we run a Competency Model which has been defined accordingly to our strategy, values and the geographies where we operate, making it a unique and exclusive document for Exolum. The competency Model is understood as the set of identifiable and measurable behaviours (skills, aptitudes and motivations, among others) that enable a person to achieve superior performance.

We Care- We anticipate, identify and solve the needs of our internal and external clients. - Level 3

We Do - We face opportunities and challenges with proactivity, energy and enthusiasm and we take responsibility for our actions - Level 3

We Connect - We listen, share information and communicate clearly, transparently and openly - Level 3

We Include - We welcome, respect and value the uniqueness of people. - Level 2

We Get Together -We actively collaborate with other people in achieving shared goals - Level 2

We Trust - We act with integrity and coherence with our values and we comply with the commitments acquired- Level 2

We Think Different - We contribute, explore and experiment with new approaches to challenges without fear of being wrong - Level 3

About the Benefits

• Salary £40,000 - £45,000 depending on experience
• Pension – up to Employee 6% and Employer 9%
• Holiday –30 days per annum
• Personalised career development plans
• Single Private Health Insurance via BUPA
• Healthcare Cash Plan
• Life Assurance x5 and Disability insurance
• Wellbeing Initiatives
• Employee Resource Groups – EDI Group, Employee Forum, Wellbeing Committee
• Study support (if applicable)

About the Process

The first step is to apply – please visit https://jobs.exolum.com/ to complete your application. Once your application has been reviewed, if you are successful, you will be invited to meet our amazing team and your potential new line manager for a face-to-face interview. Depending on the role, you may be required to attend a second stage interview so we can get to know you even more!

About Equality, Diversity, and Inclusion

Different people approach problems differently and we believe that diversity is the engine that fuels innovation. As an equal opportunity employer, we are committed to creating an inclusive environment where diverse voices are not only heard but also amplified. We recognise that our differences—when embraced with respect—drive smarter decisions, stronger performance, and a culture where everyone can be their authentic selves.

Qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender perception or identity, national origin, age, neurodiversity or any other legally protected status.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all candidates. To request an accommodation during the application or the recruiting process, please email: HumanResources@exolum.com

We are committed to a diverse and inclusive workplace. All applications are reviewed fairly and equally using a third-party blind recruiting solution (MeVitae) which removes any bias parameters.

About your data

The information provided by you will be used by Exolum to process your application and, if successful, in connection with your future employment with us.  Any information held by us relating to you will be destroyed six months after the post has been filled.  If we wish to retain your information for future vacancies, we will seek your express consent to do so.  All processing of data will be in compliance with data protection laws.  For further information on how we handle your data read our UK privacy notice for job applicants, employees, workers and agency workers which is available on our website: Disclosures and legal notices by country – Exolum