Lead Principal Site Reliability Engineer - CSS

We are seeking a highly motivated Site Reliability Engineer (SRE) to support a strategic customer's cloud platform and mission-critical applications. The SRE will be responsible for ensuring high availability, operational excellence, automation, and continuous improvement of production environments.

The successful candidate will partner with application development, platform engineering, cloud infrastructure, networking, cybersecurity, and operations teams to build resilient, secure, and highly automated systems. This role emphasizes reliability engineering, observability, incident response, capacity planning, and proactive operational improvements. 

Serves as a consultant and leads the design and architecture of infrastructure and service, ensuring alignment with reliability and functionality standards. Takes full ownership of forecasting of demands and responding to capacity needs. Owns collaborations with software development teams to develop reliable and scalable infrastructures. Oversees incident response and/or maintenance tasks. Provides strategic, future-oriented health and performance reporting. Contributes to strategies for automation and reviews the development and implementation of automation. Leads the implementation of innovative tools and provides expertise in site reliability trends.

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