Salesforce Platform Engineer

Contribute to NobleReach’s migration from Salesforce Government Cloud to a Nonprofit or commercial environment, including data mapping, testing, UAT, and validation of migrated data, automation, and permissions 

Learn from and progressively take over configuration, implementation, and training work currently handled by our implementation partner 

Administer and configure NobleReach’s Salesforce environment (objects, permissions, Flows, reports, and dashboards) with a declarative-first approach, using Apex, Lightning Web Components, or APIs when needed 

Help unify program, relationship, event, and engagement data, including through Data Cloud, and maintain data quality through deduplication, validation, and documentation of data flows 

Build, test, and support Agentforce agents and AI-assisted workflows, and help move successful prototypes into production 

Build and support integrations with Microsoft 365, Slack, marketing and event platforms, approved AI tools, and AppExchange solutions 

Partner with the Applied AI team, IT Security, and the internal AI Council on AI use cases, data access, security, and governance 

Deliver end-user training, documentation, and office hours to drive Salesforce adoption and help colleagues learn the platform 

Maintain the enhancement backlog, follow change control and release processes, and monitor platform health and Salesforce release impacts, recommending improvements 

Keep platform decisions tied to how program teams serve Scholars, partners, and participants, so Salesforce supports NobleReach’s mission and not just its processes 

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related discipline

Salesforce Administrator certification required; additional certifications (e.g., Platform Developer I, Agentforce Specialist) preferred 

2+ years of hands-on Salesforce administration or platform experience in a production environment 

Experience contributing to a Salesforce org migration or re-platforming is a strong plus 

Strong declarative skills (Flow, security model, data modeling, reports); working knowledge of Apex, LWC, SOQL, and APIs preferred, with the judgment to know when code is the right tool 

Familiarity with release management, sandboxes, data quality, and integration patterns 

Hands-on experience with Agentforce, generative AI, or AI agents, with an example of automating a process or improving a decision 

Experience with Sales Cloud; Data Cloud or another customer data platform is a plus 

Clear communicator who can explain technical concepts to non-technical users 

Active in the Salesforce community (e.g., Trailblazer or user groups) is a plus 

Experience in a nonprofit, regulated, or government-adjacent environment is a plus 

Must have an entrepreneurial mindset with a strong desire to have an impact on society 

Ability to thrive in a fast-paced, dynamic, entrepreneurial environment; ability to exercise flexibility and good judgment in complex situations 

Appetite for curiosity and desire to learn