Senior DevOps Engineer (Platform Operations, Security & Observability) [626]

About the role

D-Wave is seeking a Senior DevOps Engineer (Platform Operations, Security & Observability) to join our DevOps team in New Haven, reporting to the DevOps Engineering Manager. In this role, you will operate and improve hybrid infrastructure spanning AWS, on-premises environments, Kubernetes platforms, and software delivery pipelines.

Your responsibilities will emphasize one or more of the following areas: platform operations and software delivery, security and infrastructure hardening, or monitoring and observability. We welcome candidates with deep experience in one or more of these areas and broad proficiency across DevOps practices.

Working closely with hardware, software, and DevOps teams, you will own operational issues and technical initiatives end-to-end, supporting D-Wave’s quantum computing services and hardware-integrated systems. You will combine hands-on support with engineering improvements that make our systems more reliable, secure, and easier to maintain.

This is a hybrid role based in New Haven, CT, with at least three days per week on-site. Candidates who can meet this schedule are preferred, though remote candidates may be considered.

What you'll do

• Own day-to-day support for AWS applications and shared infrastructure, resolving deployment, configuration, and runtime issues

• Maintain and improve CI/CD pipelines and software release processes using tools such as GitHub Actions, including deployment reliability and recovery

• Support repository onboarding, access requests, and ticketed infrastructure work, improving consistency through automation and self-service

• Develop and maintain infrastructure-as-code and automation using tools such as Terraform, Ansible, Python, and Bash

• Strengthen security across AWS, Kubernetes, and on-premises environments through access controls, secrets management, hardening, and patching, in partnership with enterprise security teams

• Integrate security scanning into engineering workflows and coordinate the prioritization and remediation of findings

• Support compliance evidence collection and Vanta workflows, incorporating security requirements into platform development and cloud migrations

• Improve monitoring, logging, dashboards, and alerting using tools such as Zabbix, Prometheus, OpenSearch, CloudWatch, and Grafana

• Partner with application owners to improve instrumentation, define meaningful measures of service health, and improve production readiness

• Improve alert quality and develop runbooks to support effective incident response

• Lead complex troubleshooting and incident resolution across applications and infrastructure, driving root-cause analysis and corrective actions

• Collaborate across teams, mentor teammates, and contribute to technical design, code reviews, and documentation

About You

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
• 5+ years of experience in DevOps, infrastructure, systems engineering, site reliability engineering, or a related field

• Demonstrated ability to independently own production systems or technical initiatives, balancing day-to-day support with longer-term engineering improvements

• Substantial hands-on experience in one or more of the following: platform operations and software delivery, security and infrastructure hardening, or monitoring and observability

• Strong Linux administration and troubleshooting skills across applications and infrastructure

• Hands-on experience supporting and operating AWS infrastructure

• Practical experience deploying and troubleshooting Docker and Kubernetes workloads

• Experience maintaining CI/CD pipelines and supporting software deployments

• Experience with infrastructure-as-code using Terraform or equivalent tools

• Proficiency in Python, Bash, or similar languages for automation and troubleshooting

• Solid understanding of networking fundamentals, including DNS, routing, firewalls, and TLS

• Working knowledge of infrastructure security practices and monitoring and logging tools

• Ability to prioritize competing needs, communicate technical trade-offs, and contribute to mentoring, technical reviews, and documentation

A D-Waver's DNA

• We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.
• We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.
• We hold ourselves accountable for delivering results. We make decisions & take responsibility so that we can act & support each other.
• As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.

Our Compensation Philosophy is Simple but Powerful:

We believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team. 

During the interview process, your Recruiter will review our total rewards (base, equity, bonus, perks, benefit, culture) offerings. The final offer is determined by your proficiencies within this level.   

Inclusion: 

We celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave.

The Fine Print: 

No 3rd party candidates will be accepted

It is D-Wave policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law. 

The base pay range for this role is:

$125,000 – 187,000 USD (New Haven)