Senior Lead Infrastructure Engineer

Become a member of a team where you can contribute significantly to shaping the future of a world-renowned and influential company. Among top performers, you can make a direct and meaningful impact. 

As a Senior Lead Infrastructure Engineer at JPMorganChase within the Corporate Technology End User Compute team, you exhibit both depth and breadth of knowledge regarding software, applications, and technical processes across multiple technical disciplines. You also have a specialization in a specific domain within infrastructure engineering to drive programs or initiatives consisting of multiple technologies and applications. 

Job responsibilities

• Applies deep technical expertise and problem-solving methodologies focused on analyzing complex data and systems, anticipating issues, considering upstream and downstream implications, and advising on mitigation actions
• Uses enterprise-authorized AI capabilities within the work environment to accelerate analysis of complex infrastructure signals and documentation of mitigation options, validating outputs and handling operational data according to sensitivity and security requirements.
• Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and technology processes
• Drives results and implements multiple complex programs
• Drives thought leadership within the product line
• Responsible for infrastructure engineering in accordance with business requirements and executes work according to compliance standards, risk and security, and business objectives
• Leads reuse-first adoption of AI-assisted practices across delivery and automation routines to reduce recurring issues, ensuring changes are validated, traceable and auditable, and aligned to resiliency and security expectations.

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience 
• Knowledge of one or more areas of infrastructure engineering such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience or performance assessments
• Experience with Palo Alto  in large-scale, multi-region enterprise deployments.
• Experience with Zero Trust and SSE/SASE architectures for end-user connectivity is required 
• Experience integrating endpoint, identity, SIEM, and network security controls for governed operations
• Hands-on experience deploying and supporting Palo Alto firewalls, Prisma services, and Strata Cloud Manager in enterprise environments.
• Experience with  operational discipline in incident/problem/change management and audit-ready documentation.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
• Deep knowledge of cloud infrastructure and multiple cloud technologies (ability to operate in and migrate across public and private clouds)

Preferred qualifications, capabilities, and skills

• Familiarity with API-driven automation, policy validation, and CI/CD-aligned infrastructure workflows.
• Proven leadership in geographically distributed, follow-the-sun support models.