Senior Platform Engineer - AI Platform

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home.

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Job Title: Senior Platform Engineer - AI Platform

Location: United States

Workplace Type: Remote

Job Summary

The future is bright for the Porch Group, and we'd love for you to be a part of it as our Senior Platform Engineer - AI Platform.

ISN is hiring a Senior Platform Engineer to lead AI-first platform work at the intersection of agentic systems and production infrastructure. You'll design and ship the systems that let agents and LLMs do real work inside a high-volume product — spanning scheduling, report intake, customer communication, billing workflows, and data extraction. You'll also own the foundation underneath it: our PHP application, AWS/ECS infrastructure, and MySQL/Aurora data layer. This role offers unusual latitude to define how AI works at ISN, backed by the scale and stability of Porch Group and the data of a category-leading home inspection software platform.

What You Will Do As A Senior Platform Engineer - AI Platform

• Build AI features end to end — retrieval, context engineering, structured output, tool/function calling, and evaluation harnesses that measure whether a change actually made things better
• Design and operate agent orchestration systems — multi-agent and multi-step workflows including task decomposition, tool routing, state and memory, retries and fallbacks, human-in-the-loop checkpoints, and guardrails against failure modes that don't look like exceptions
• Operate non-deterministic systems responsibly — tracing, evals in CI, prompt and model versioning, token and latency budgets, model routing, and cost controls
• Own ECS container platform operations — service definitions, task sizing, autoscaling, blue/green deploys, and orchestration for both long-running services and async workers
• Architect AWS infrastructure — event-driven and serverless pipelines (Lambda, SQS/SNS/EventBridge), IAM and network design, all managed as infrastructure as code
• Build and extend services in our production PHP codebase, integrating AI capability into existing product surfaces without destabilizing them
• Drive database performance at scale — schema design, indexing, replication and read scaling, zero-downtime migrations, and query performance work across MySQL and Aurora
• Raise the bar across the team through code review, design docs, mentorship, incident response, and on-call participation

What You Will Bring As A Senior Platform Engineer - AI Platform

• 10+ years building and running production software, with real ownership of systems at scale
• Demonstrated, hands-on experience shipping LLM-backed features — not just API calls, but agent orchestration, RAG, evaluation, and the operational discipline to keep them working
• Strong PHP (8.x) skills in a mature, high-traffic codebase
• Deep AWS architecture experience with hands-on ECS operations, infrastructure as code (Terraform or CDK), and CI/CD
• Expert-level relational database skills with MySQL and/or Aurora — able to read an execution plan and act on it
• Strong fundamentals in distributed systems, API design, observability, and application security
• Clear written communication and sound judgment about tradeoffs, especially where AI is the wrong tool for the job
• Nice to have: Go, MCP or comparable agent-tooling standards, vector search and embedding pipelines, Kubernetes, document and image extraction pipelines, or real estate/proptech/field-services domain experience

The application window for this position is anticipated to close in 2 weeks (10 business days) from 11/9/2026. Please know this may change based on business and interviewing needs.

At this time, Porch Group does not consider applicants from the following states or jurisdictions for Remote positions: Alaska, Delaware, Hawaii, Mississippi, Nebraska, Montana, New Hampshire, West Virginia, or the District of Columbia.

What You Will Get As A Porch Group Team Member

Pay Range:* $168,800 – $236,300 annually

*Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job-related knowledge, alignment with market and our Porch employees, as well as your geographic location.

Additionally, you will be eligible to receive long-term incentive awards, subject to program guidelines and approvals.

Our benefits package will provide you with comprehensive coverage for your health, life, and financial wellbeing.

• Our traditional healthcare benefits include three (3) Medical plan options, two (2) Dental plan options, and a Vision plan from which to choose.
• Critical Illness, Hospital Indemnity and Accident plans are offered on a voluntary basis.
• We offer pre-tax savings options including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options.
• We provide company paid Basic Life and AD&D, Short and Long-Term Disability benefits. We also offer Voluntary Life and AD&D plans.
• Both traditional and Roth 401(k) plans are available with a discretionary employer match.
• Supportlinc is part of our employer paid wellbeing program and provides employees and their families access to on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation.
• LifeBalance is a free resource to employees and their families for year-round discounts on things like gym memberships, travel, appliances, movies, pet insurance and more.
• Our wellness programs include flexible paid vacation, company-paid holidays of typically nine per year, paid sick time, paid parental leave, identity theft program, travel assistance, and fitness and other discounts programs.

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What’s next?

Submit your application and our Porch Group Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.

Porch Group is an E-Verify employer. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.