Service Delivery Center - Apigee Platform Engineer - Senior

Organizations are modernizing how they connect applications, data and digital services, and reliable API platforms are central to that transformation. As an APIGEE Platform Engineer, you will help create the secure, automated and resilient platform foundation that enables enterprise APIs to perform at scale across cloud, hybrid and on-premises environments.

The opportunity

You will join a multidisciplinary team supporting the build, operation and continuous improvement of enterprise Apigee environments. This role brings together API management, Kubernetes, cloud infrastructure, DevOps automation, security and production operations. You will collaborate with platform architects, API developers, cloud engineers, network and security teams, and operations support teams to maintain stable runtimes, reliable deployments, strong observability and effective support across platform growth and migration programs. The role is designed for professionals with four to eight years of relevant experience, with the scope and level of ownership aligned to individual experience.

Your key responsibilities

• Build and configure Apigee organizations, environments, environment groups, hostnames, target servers, KVMs, shared flows, products, developers, apps and runtime settings in line with approved platform designs.

• Support Apigee X, Apigee hybrid and other approved enterprise deployment patterns, including environment setup across development, testing, UAT, performance, production and disaster recovery environments.

• Operate and troubleshoot Apigee hybrid runtimes on Kubernetes platforms such as GKE, EKS and AKS, including namespaces, pods, deployments, services, ingress, secrets, config maps, RBAC, autoscaling and health monitoring.

• Build and maintain CI/CD and APIOps pipelines for proxies, shared flows, environment configuration and platform promotion using management APIs, Maven, scripting, Git-based workflows and approved DevOps tools.

• Support networking and connectivity requirements, including DNS, hostnames, load balancers, routing, firewall rules, private connectivity, TLS and mTLS certificate configuration and validation.

• Apply security and access controls across Apigee, cloud IAM, Kubernetes RBAC, CI/CD service accounts, secrets management and gateway policies such as OAuth, JWT, API key validation, quota, spike arrest and threat protection.

• Configure logs, metrics, alerts, dashboards and analytics; troubleshoot deployment, runtime, traffic, certificate and backend connectivity issues; and contribute to incident response, root-cause analysis and production readiness.

• Support IBM API Connect and DataPower to Apigee migration waves through environment readiness, policy availability, routing, cutover, rollback validation, release support and hypercare.

• Maintain platform documentation, deployment evidence, validation checklists, SOPs, runbooks, known-error articles and support transition materials.

Skills and attributes for success

You will succeed in this role by combining hands-on platform engineering with disciplined troubleshooting, automation and documentation. You should be comfortable working across development and operations teams, translating technical dependencies into practical actions, and maintaining quality during releases, incidents and migration activity.

To qualify for the role you must have

• A minimum of four years of relevant experience in Apigee platform administration, implementation, API gateway operations, DevOps or related platform engineering work.

• Hands-on experience with Apigee proxies, shared flows, products, apps, environments, policies, analytics and management APIs.

• Kubernetes operations experience covering pods, deployments, services, ingress, namespaces, secrets, config maps, RBAC, autoscaling, logging and troubleshooting.

• Cloud platform exposure in GCP, AWS, Azure or hybrid/on-premises environments, including networking, IAM, load balancing, DNS and security fundamentals.

• CI/CD implementation experience using tools such as Azure DevOps, GitHub Actions, Jenkins, GitLab CI, Maven, shell scripting, Python or equivalent automation technologies.

• Knowledge of API security, TLS/mTLS, certificates, OAuth2, JWT, API keys, rate limiting, quota, spike arrest and threat protection.

• Experience with observability, production support, Linux, networking, YAML/JSON, Git, REST APIs, troubleshooting and technical documentation.

Ideally, you'll also have

• Experience installing, upgrading or troubleshooting Apigee hybrid runtimes.

• Exposure to Terraform, Helm, Kustomize, Ansible or GitOps for platform provisioning and configuration management.

• Awareness of IBM API Connect or DataPower migration patterns, including API products, catalogs, policies, GatewayScript, XSLT and SOAP/XML.

• Experience with DevSecOps or vulnerability scanning tools, regulated or multi-cloud environments, disaster recovery validation, capacity planning or platform resiliency testing.

• A relevant Apigee, Google Cloud, Kubernetes, Terraform, cloud, DevOps, security or Linux certification. Equivalent practical experience will also be valued.

What we look for

We are looking for a practical, collaborative engineer who takes ownership, works methodically and remains composed when resolving complex platform issues. Top performers bring curiosity, sound judgment and a continuous-improvement mindset. They communicate clearly across technical and nontechnical teams, document their work thoughtfully, build repeatable solutions and balance delivery speed with security, stability and operational discipline. At the more senior level, they are also comfortable leading platform activities, improving automation, supporting cutovers, mentoring colleagues and contributing to architecture and readiness decisions.

What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is: 
• • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $80,300 to $149,100
  • Bay Area California offices – $83,700 to $155,300
  • All other offices locations in the US, including Sacramento – $67,000 to $136,800
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.                                              

• To make the most of your application experience, please limit yourself to two applications within a six-month period.
• EY accepts applications for this position on an on-going basis.
• For those living in California, please click here for additional information.
• At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY  |  Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.