Service Delivery Center - Senior - DevOps Engineer

The Opportunity

We are seeking a DevOps Engineer with 4 to 8 years of hands-on experience in CI/CD automation, Infrastructure as Code, cloud platform provisioning, Kubernetes-based deployment automation, release governance, observability integration, and secure delivery practices. The successful candidate will support enterprise platform build and operations programs, including API management platforms such as Apigee, by implementing reliable automation and repeatable deployment pipelines.

The engineer will work with platform architects, Apigee platform engineers, cloud infrastructure teams, security teams, application developers, testing teams, and operations teams to build standardized pipelines, automate infrastructure provisioning, enable APIOps workflows, and support production-grade release and support processes.

Your Key Responsibilities

CI/CD Pipeline Design & Delivery

• Design, build, and maintain CI/CD pipelines for application, platform, infrastructure, and API management deployments using enterprise-approved DevOps tools.
• Implement pipeline stages for build, validation, quality checks, security scans, artifact packaging, environment promotion, deployment approvals, and rollback.
• Support Apigee proxy, shared flow, product, environment configuration, and platform configuration deployments through reusable APIOps automation patterns.
• Maintain release templates, deployment runbooks, pipeline documentation, and environment-specific configuration standards.

Infrastructure as Code & Automation

• Develop and maintain Terraform, Helm, Kustomize, Ansible, shell, Python, or equivalent automation for cloud, Kubernetes, network, security, and platform components.
• Implement reusable IaC modules with secure remote state, variable management, tagging, policy checks, approvals, and environment parameterization.
• Automate provisioning and configuration of Kubernetes namespaces, service accounts, secrets, ingress objects, monitoring agents, and platform dependencies.
• Apply Git-based workflows for code review, branching, release tagging, change traceability, drift detection, and configuration lifecycle management.

Cloud & Kubernetes Platform Support

• Support deployment automation across GCP, AWS, Azure, hybrid, or on-prem cloud platforms as per platform architecture and client standards.
• Assist with Kubernetes platform operations including deployment validation, pod health checks, ingress routing, resource controls, autoscaling readiness, and troubleshooting.
• Coordinate with cloud and network teams for DNS, load balancer, firewall, private connectivity, certificate, and backend endpoint dependencies required for releases.
• Support environment readiness for Dev, Test, UAT, Performance, Production, DR, and migration wave deployments.

DevSecOps, Compliance & Release Governance

• Integrate code quality, secret detection, IaC scanning, container image scanning, dependency scanning, and policy-as-code controls into delivery pipelines.
• Ensure pipeline controls support required approvals, segregation of duties, audit evidence, deployment logs, and traceability for regulated enterprise environments.
• Implement secure handling of credentials, service connections, tokens, certificates, secrets, and deployment identities using approved vault or secret management tools.
• Support vulnerability remediation tracking, security exception documentation, and compliance evidence collection for platform-owned components.

Observability, Reliability & Operations Enablement

• Automate deployment and configuration of monitoring, logging, alerting, metrics, and dashboard components using approved observability stacks.
• Support integration with tools such as Prometheus, Grafana, ELK, Splunk, cloud-native logging, APM, and SIEM platforms based on project standards.
• Create operational scripts and runbooks for health checks, deployment validation, rollback, certificate checks, smoke testing, and release support.
• Participate in incident troubleshooting, RCA support, pipeline failure analysis, release issue resolution, and production readiness validation.

Migration, Cutover & Hypercare Support

• Support platform migration waves by preparing deployment pipelines, environment configuration, routing changes, validation automation, and rollback scripts.
• Coordinate with API, platform, testing, security, and operations teams during release windows, cutover activities, coexistence runs, and hypercare support.
• Maintain deployment evidence, release notes, known issue logs, operational handover documents, and KT material for support teams.

To qualify for the role, you must have

• Bachelors degree in a related discipline
• CI/CD tools such as Azure DevOps, GitHub Actions, Jenkins, GitLab CI, Bitbucket Pipelines, or equivalent enterprise deployment platforms.
• Infrastructure as Code using Terraform and/or equivalent tooling, including modules, variables, remote state, workspaces, and environment promotion.
• Kubernetes deployment automation and operations basics including YAML, Helm, Kustomize, namespaces, services, ingress, secrets, config maps, RBAC, and logs.
• Cloud platform exposure in GCP, AWS, Azure, or hybrid/on-prem environments with understanding of IAM, networking, DNS, load balancers, and security controls.
• Scripting and automation using Bash, Python, PowerShell, or similar languages for build, release, validation, and operational tasks.
• DevSecOps controls including code quality, IaC scanning, container image scanning, secret scanning, artifact management, and approval gates.
• Git-based development practices including branching, pull requests, tags, merge strategies, code review, and release traceability.
• Strong troubleshooting, documentation, communication, and support experience in enterprise production environments.

What we look for:

• APIOps experience for Apigee or other API management platforms, including proxy/shared flow deployment automation and environment configuration promotion.
• Apigee Management APIs, Maven plugins, or API gateway deployment automation exposure.
• Observability automation using Prometheus, Grafana, ELK, Splunk, OpenTelemetry, or cloud-native monitoring tools.
• Security and compliance tooling such as SonarQube, Trivy, Snyk, Checkov, tfsec, Prisma, Aqua, or enterprise scanning platforms.
• GitOps experience using ArgoCD, Flux, Helm, or Kustomize for declarative platform and application delivery.
• Experience supporting regulated, multi-cloud, hybrid, or migration-heavy enterprise programs.
• Builds and maintains CI/CD pipelines with guidance. Has working knowledge of Git, scripting, cloud basics, Kubernetes deployments, Terraform modules, and deployment troubleshooting. Supports release execution and environment validation.
• Independently designs reusable pipelines, manages IaC changes, integrates DevSecOps scans, supports Kubernetes/cloud deployments, automates release validation, and participates in production issue resolution and cutover support.
• Leads DevOps workstreams for platform build and migration programs. Defines pipeline standards, automation frameworks, release governance, rollback patterns, observability automation, and mentors junior engineers while coordinating with architects and operations teams.
• Preferred Certifications
  • Microsoft Certified: DevOps Engineer Expert or Azure Administrator Associate
  • Google Cloud Professional Cloud DevOps Engineer or Associate Cloud Engineer
  • AWS Certified DevOps Engineer, SysOps Administrator, or Solutions Architect Associate
  • Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD)
  • HashiCorp Certified: Terraform Associate
  • GitHub Actions, Jenkins, or GitLab CI certifications are desirable
  • DevSecOps, Linux, or cloud security certifications are desirable for senior profiles

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. 

Are you ready to shape your future with confidence? Apply today.  

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is: 
• • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $80,300 to $149,100
  • Bay Area California offices – $83,700 to $155,300
  • All other offices locations in the US, including Sacramento – $67,000 to $136,800
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.                                              

• To make the most of your application experience, please limit yourself to two applications within a six-month period.
• EY accepts applications for this position on an on-going basis.
• For those living in California, please click here for additional information.
• At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY  |  Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.