There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Payments Technology team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
Formal training and/or certification in software engineering and at least 3+ years of experience
Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
Familiarity with troubleshooting common networking technologies and issues
Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Site Reliability Engineer III, Payments Technology

About the role

Skills

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