Support Center - Irving

The Sr DevOps Engineer is part of the DevOps team responsible to manage our infrastructure on GCP, collaborate with application developers to automate and expedite the testing, release, and deployment of applications into a runtime environment in a timely and dependable manner. The ideal candidate will have a deep understanding of cloud infrastructure and experience with automation and deployment tools. You will work closely with the development and operations teams to design and implement infrastructure solutions that are scalable, secure, and highly available.

Major Activities

Responsible for managing capacity across public and private cloud resource pools, including automating scale-down/-up of environments
Improve cloud product reliability, availability, maintainability, and cost/benefit—including developing fault-tolerant tools to ensure general robustness of the cloud infrastructure
Design and implement CI/CD pipeline elements to provide automated compilation, assembly, and testing of containerized and non-containerized components
Design and implement infrastructure solutions on GCP that are scalable, secure, and highly available
Automate infrastructure deployment and management using tools like Terraform, Ansible, or equivalent
Create and maintain CI/CD pipelines for our applications
Monitor and troubleshoot system and application issues to ensure high availability and reliability
Work closely with development teams to identify and address infrastructure issues
Collaborate with security teams to ensure infrastructure is compliant with company policies and industry standards
Participate in on-call rotations to provide 24/7 support for production systems
Continuously evaluate and recommend new technologies and tools to improve infrastructure efficiency and performance
Mentor and guide junior DevOps engineers

Other duties as assigned

Minimum Education

Bachelor’s or Master’s degree in Computer Science or a related field

Minimum Special Certifications or Technical Skills

Proficient in at least two or more software languages (e.g. Python, Java, Go, etc.) with respect to designing, coding, testing, and software delivery.
In-depth understanding of Google's product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer-reported issues, and building tools for faster diagnosis.
Hands-on experience with Google Cloud Platform (GCP) and its services such as Compute Engine, Cloud Storage, Kubernetes Engine, Cloud SQL, Cloud Functions, etc.
Strong understanding of infrastructure-as-code principles and tools such as Terraform, Ansible, or equivalent
Experience with CI/CD tools such as Jenkins, GitLab CI, or equivalent
Strong understanding of networking concepts such as DNS, TCP/IP, and load balancing
Excellent problem-solving and troubleshooting skills
Excellent communication and collaboration skills
Ability to work independently and as part of a team
Experience in Agile, DevOps, and secure coding practices

Minimum Type of Experience the Job Requires

At least 5 years of experience in DevOps or infrastructure management

Other

Must have strong verbal and written communication skills
GCP Professional Cloud DevOps Engineer certification is preferred.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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