SRE

Wissen Technology is hiring for DevOps + SRE + Linux Engineer

ABOUT WISSEN TECHNOLOGY

At Wissen Technology, we deliver niche, custom-built products that solve complex business challenges across industries worldwide. Founded in 2015, our core philosophy is built around a strong product engineering mindset—ensuring every solution is architected and delivered right the first time. Today, Wissen Technology has a global footprint with 2000+ employees across offices in the US, UK, UAE, India, and Australia. Our commitment to excellence translates into delivering 2X impact compared to traditional service providers. How do we achieve this? Through a combination of deep domain knowledge, cutting-edge technology expertise, and a relentless focus on quality. We don't just meet expectations—we exceed them by ensuring faster time-to-market, reduced rework, and greater alignment with client objectives. We have a proven track record of building mission-critical systems across industries, including financial services, healthcare, retail, manufacturing, and more. Wissen stands apart through its unique delivery models. Our outcome-based projects ensure predictable costs and timelines, while our agile pods provide clients the flexibility to adapt to their evolving business needs. Wissen leverages its thought leadership and technology prowess to drive superior business outcomes. Our success is powered by top-tier talent. Our mission is clear: to be the partner of choice for building world-class custom products that deliver exceptional impact—the first time, every time.

JOB SUMMARY

Wissen Technology is hiring a DevOps + SRE + Linux Engineer to support and enhance mission-critical messaging platforms and production infrastructure. The role focuses on production reliability, observability, automation, incident management, and continuous improvement across large-scale distributed systems while working closely with engineering and business stakeholders.

EXPERIENCE, LOCATION, MODE OF WORK

Mandatory Skills (Must Have)

• Linux System Administration (5+ years, preferably Red Hat Enterprise Linux)
  

• DevOps and Production Support experience (5+ years in enterprise environments)
  

• Shell Scripting and Python automation for operational tooling and process improvement
  

• Observability, Monitoring, Alerting and Dashboard creation using enterprise monitoring platforms
  

• Incident, Problem and Change Management in 24/7 production environments
  

• Middleware platform support and multi-tenant hosting environments
  

• Apache Kafka, IBM MQ or similar messaging technologies including configuration and performance tuning
  

• Troubleshooting at system, infrastructure and application architecture levels
  

Optional Skills (Good to Have)

• Kubernetes and containerization technologies
  

• Public or Private Cloud platforms
  

• CI/CD pipelines and Agile development methodologies
  

• Jira, Confluence and ServiceNow
  

• MongoDB, Redis and other NoSQL databases
  

• TCPdump, Wireshark, JSON, XML, Avro, FIX and Protocol Buffers
  

PROFESSIONAL ATTRIBUTES & QUALIFICATIONS

• Education: BE/BTech/ME/MTech in Computer Science, Information Technology, Engineering, or related field
  

• Leadership: Experience acting as an escalation point and collaborating across global teams
  

• Ownership: Ability to independently drive production issues, automation initiatives and infrastructure improvements
  

• Communication: Strong written and verbal communication skills with experience preparing documentation and presentations
  

• Problem Solving: Self-motivated with strong analytical and troubleshooting capabilities
  

KEY RESPONSIBILITIES

• Provide Level 3 production management support for enterprise messaging platforms
  

• Design dashboards, alerts and proactive monitoring to improve service reliability
  

• Automate operational processes and reduce manual toil through scripting and tooling
  

• Lead complex troubleshooting across software, infrastructure and architecture layers
  

• Manage incidents, problems, requests and change implementation activities
  

• Partner with engineering teams and stakeholders to plan and execute production changes
  

• Participate in on-call rotations and global follow-the-sun support model
  

• Maintain operational standards, best practices and infrastructure documentation
  

Wissen Sites

• Website: www.wissen.com
  

• LinkedIn: https://www.linkedin.com/company/wissen-technology
  

• Wissen Leadership: https://www.wissen.com/company/leadership-team/
  

• Wissen Live: https://www.linkedin.com/company/wissen-technology/posts/feedView=All
  

• Wissen Thought Leadership: https://www.wissen.com/articles/