Staff Engineer, DevOps

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. 

Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden.

As a Staff Engineer:

• You contribute meaningfully to the success of one or more projects or products, helping drive positive outcomes.

• You demonstrate proficiency and specialized skill in one or more key technologies relevant to the team’s goals.

• You accurately scope, estimate, design, and deliver medium-to-large features while actively reducing technical debt across projects or products.

• You proactively support and collaborate with team members, fostering a positive and productive team environment.

• You adhere to established team processes, ensuring a steady and reliable delivery of features to production.

These are the types of things you’ll be working on 

• Cross-functional Collaboration: Work closely with teammates, external teams, and client stakeholders to ensure quality considerations are integrated at every stage of the SDLC. 

• Test Planning and Design: Develop comprehensive test plans, test cases, and relevant documentation that align with software specifications and user requirements to ensure thorough testing of features and functionalities.

• Bug Tracking and Resolution: Utilize bug-tracking tools to document, prioritize, and track defects. Facilitate communication across teams to ensure timely and effective issue resolution.

• Quality Metrics and Standards: Establish and enforce standards and best practices. Track metrics to assess the quality of the software throughout the SDLC.

• Automate Testing Processes: Focus on increasing test coverage, speed, and accuracy to support continuous integration and deployment pipelines.

• Continuous Improvement: Continuously evaluate and recommend new QA tools, frameworks, and techniques, driving innovation and staying up-to-date with industry trends and best practices

• Compliance and Regulatory Adherence: Ensure testing procedures comply with industry standards and regulatory requirements, preparing documentation for audit purposes.

• Performance and Security Testing: Implement and conduct performance and security testing following best practices and business requirements.

Responsibilities:

•  Implement and maintain CI/CD pipelines, containerization technologies, and Infrastructure as Code tools in alignment with DevSecOps principles to streamline the deployment and management of microservices and APIs on AWS.
• Develop and deploy monitoring, logging, and performance optimization tools to ensure observability and resilience of microservices and APIs, while adhering to DevSecOps standards.
• Participate in regular security reviews, risk assessments, and vulnerability management activities to proactively identify and remediate potential threats within the microservices, APIs, and AWS infrastructure.
• Assist in the implementation and maintenance of security, compliance, and governance policies within the AWS environment to ensure adherence to industry standards and regulatory requirements.
• Manage microservices-based architecture and orchestration using container technologies.
• Collaborate with software development teams to identify, troubleshoot, and resolve system issues and outages.
• Ensure the availability, performance, security, and scalability of applications.
• Implement and maintain industry best practices for system hardening and configuration management.
• Participate in on-call rotations to provide system support.
• Document processes and monitor system logs and activity for potential issues
• Develop, test, and maintain high-quality software applications across both frontend and backend technologies, ensuring functionality, scalability, and performance
• Collaborate with product managers and other stakeholders to define and refine requirements, and to ensure alignment between technical solutions and business needs
• Participate in architecture and design discussions, contributing expertise and providing guidance to help drive the selection of appropriate technologies, frameworks, and tools
• Write clean, well-structured, and maintainable code, adhering to established coding standards and best practices
• Perform thorough code and design reviews, providing constructive feedback to peers and identifying potential risks or areas for improvement
• Debug and resolve software defects, proactively identifying and addressing potential issues before they impact users
• Create and maintain comprehensive technical documentation, including software architecture diagrams, API specifications, and user guides
• Mentor and support junior engineers, fostering a collaborative and inclusive team culture
• Actively participate in Agile ceremonies, such as stand-ups, sprint planning, and retrospectives, ensuring effective communication and collaboration across the team
• Continuously evaluate and recommend new technologies, frameworks, and tools, helping to drive innovation and keep the team up-to-date with industry trends
• Assist in the estimation, prioritization, and planning of development tasks, ensuring projects are delivered on time and within budget
• Engage in ongoing professional development to stay current with industry best practices, and share knowledge and insights with the team as appropriate

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field and/or x+ years of experience in DevOps, system administration, or a similar role.
• Git proficiency.
• Proficient with CI/CD tools, such as Jenkins and Github Actions.
• Experience with cloud services (AWS: ECS, Lambda, RDS, CloudWatch, IAM, aws cli, etc.) and Infrastructure as Code (IaC) with Terraform.
• Strong knowledge of containerization and orchestration tools, specifically Docker and Amazon ECS.
• Solid understanding of networking, firewalls, load balancers, DNS, and other infrastructure components.
• Proficiency in at least one scripting language (Bash/zsh preferred)
• Excellent problem-solving skills and attention to detail.

Nice to have:

• Prior software development experience with languages such as JS/TS, Java, Go, or Python is a plus.
• Associate or Professional AWS certifications.
• Experience with logging and monitoring tools like CloudWatch and New Relic.
• Experience with PostgreSQL and DynamoDB.

• US Citizenship or Green Card only - we do not offer Sponsorship
• US Residency for at least the past 3 years
• Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation
• Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See article

• Remote First, Remote Only Culture
• Four weeks paid time off yearly (prorated based on start date for the first year)
• 10 paid floating company holidays
• Flexible schedule
• Work from home setup including a Macbook 
• Collaborative, learning environment
• Medical, dental, and company-paid vision insurance
• Optional HSA account with some medical plans and a company contribution
• Company paid basic life and AD&D insurance coverages
• Company paid short and long term life insurance
• Optional critical illness and accident insurance
• 401K plan with 3% safe harbor contribution
• Wellness resources and virtual care
• Perks Plus employee discounts

• You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation.