Infrastructure Engineer II

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.

Responsibilities:

• The individual in this role is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies.
• They are the primary contributor to the creation of infrastructure tools and their integration as an infrastructure service.
• The role facilitates deployment of technical solution by developing templates, playbooks and automation used during implementation.
• They consistently look for opportunities to improve the reliability and efficiency when implementing and maintaining infrastructure tools and/or service

Required Qualifications:

• Assist in translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies.

• Conduct on site evaluations of third-party products being considered for firm adoption.

• Assist in evaluation of reference models, blueprints, and playbooks to ensure they are fit for purpose.

• Develop software solutions to address manual and repeatable work or inefficient processes.

• Assist Technical Analysts and Infrastructure Engineers by ensuring that technology solutions comply with enterprise system design and engineering standards.

• Contribute to the creation/selection of functional and nonfunctional product evaluation requirements within and across domains.

• Act as a consultant on a range of technologies where he or she is a subject matter expert.

• Promote an inclusive and healthy working environment and help to resolve organizational impediments/blockers.

Desired Qualifications:

• Automation skills to reduce manual activities

• Proven team player who can work comfortably in a multicultural environment

• Proven ability to work independently, multi-task and effectively work in a complex environment with a global team structure

• Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator.

• Detail oriented and organized

• Must be proactive, enthusiastic, flexible, results driven with attention to detail

• Strong problem solving and critical thinking skills

• Motivation to achieve results and the ability to quickly integrate into teams

• Ability to work in an ambiguous environment and draw and defend results and conclusions

• Ability to work in a dynamic and team-oriented environment

• Ability to balance a significant workload, prioritize and multitask

Skills:

• Analytical Thinking
• Application Development
• Automation
• Production Support
• Risk Management
• Adaptability
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Solution Design

Shift:

Hours Per Week: