Infrastructure Engineer & SRE ID98508
AgileEngine
- Location
- Onsite (Guadalajara, Jalisco)
- Employment
- Full-time
- Level
- Mid Level
Posted 2 weeks ago
About the role
AgileEngine is an Inc. 5000 software consultancy seeking an Infrastructure Engineer & SRE to operate and improve a Kubernetes-based API platform across public and private clouds. The role focuses on automation, incident management, and ensuring platform scalability for Fortune 500 clients.
Skills
Kubernetes
Service Mesh
Linux
Command line
Debugging
Troubleshooting
Public cloud
AWS
Azure
Grafana
Prometheus
Loki
Tempo
Python
Java
Terraform
Perks
- Flexible schedule
- Remote options
- Education budget
- Fitness budget
- Team activity budgets
- Mentorship
- TechTalks
Full job details
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are looking for a Infrastructure Engineer & SRE to operate and improve a Kubernetes-based API platform across public and private cloud environments, including automation, tooling, and incident management.
MUST HAVES
- Hands-on experience of at least 4 years operating Kubernetes in production, ideally with Service Mesh.
- Strong Linux and command line fundamentals.
- Confident debugging and troubleshooting complex systems, from the application layer through to lower-level infrastructure.
- Experience working with a public cloud provider, preferably Azure or AWS.
- Upper-intermediate English level.
NICE TO HAVES
- Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.
- Scripting or coding in Python or Java is a strong plus.
- CI/CD, infrastructure as code such as Helm or Terraform is a plus.
- Financial services background is not required.
WHAT YOU WILL DO
- Operate and maintain the Kubernetes-based platform across public and private cloud environments.
- Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
- Manage incidents from end-to-end, including incident response, root cause analysis, and post-incident reviews.
- Onboard and support new clients onto the platform.
- Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
- Identify and deliver process improvements.
- Support software and hardware upgrades and keep components up to date.
- Proactively manage capacity so the platform scales with demand.
PERKS AND BENEFITS
- Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
- Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
- Exciting projects: Modern solutions with Fortune 500 and top product companies.
- Flextime: Flexible schedule with remote and office options.