Lead DevOps Engineer

ABOUT US:
 

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, handle risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. 

Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.
 

Our People:
 

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.

We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives.  We break down barriers and encourage partnership, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and exciting experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.

As a global organization spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with relevant careers.

Role Profile:

This Lead DevOps Engineer position is a key role within the SRC Team which sits within the Application Services Division having responsibilities to facilitate adoption of standard DevOps toolsets as well as standard architecture patterns for onboarding applications into Cloud. This is a GG12 role based in St. Louis, USA, supporting the follow-the-sun model for our trading venues and surveillance platforms alongside colleagues in the UK and Sri Lanka.

The role will have involvement throughout project lifecycle – from gathering Requirements to Production deployment, and interaction with a wide variety of teams to generate and refine developer-focused resources including cloud architectures patterns, templates for CI/CD pipelines, application builds, automated testing, code scanning to production deployments.

There will also be involvement in proof-of-concept implementations, pilots and definition of Principles, Policies and Standards providing a framework, functions(scripts), and templates to ensure consistent and efficient delivery automation of SDLC and infrastructure lifecycle activities, reducing human intervention, avoiding duplication, and enabling the teams to realise the full benefit of standard tools and processes. 

We strive for our engineers to work within small, agile, self-managed teams that emphasise best practice and believe quality is everyone’s responsibility. Candidates must bring an enthusiastic “you build it you run it” mindset whilst making sure they share their knowledge while removing constraints.

What You will Bring:

• We are looking for someone who has 8+ years in:architecting and building cloud native solutions via Infrastructure as Code (IAC) defining patterns and practices
• DevOps Automation across various Technologies such as those detailed in the Tech Profile, including Secrets Mgmt, Code/Binary Scans and other SDLC tools such as Maven / Ansible.
• working at scale in large enterprise organisations implementing niche, end-to-end advanced technology solutions.
• building CI/CD pipelines orchestrating the promotion of code using open source or COTS products
• defining, architecting and implementing cloud native operational requirements
• defining standards on observability and implementing cloud alerting solutions
• Cloud Technology across cloud service providers: Azure, AWS & GCP
• has an open and collaborative mentality and is able to communicate with Senior Members of Dev, Infra and architecture teams as needed.
• Relevant experience may include AWS, Linux/Unix, Kubernetes, Docker, Terraform, Ansible, Git-based source control, Jenkins or comparable CI/CD platforms, Python, Bash, PowerShell, Kafka, SQL/Oracle, Control-M, Rundeck, Datadog or similar observability platforms, Jira and Confluence.
• Depth in every listed technology is not required; we value sound engineering judgement, learning agility and the ability to lead specialists effectively.
• Confluence.

What You will be Doing:

• Design and build code to provision the full stack from infrastructure through to application
• Participate in deep dive analysis and able to provide maturity assessments of current DevOps practices.
• Architect and Develop CI/CD pipelines to orchestrate the promotion of code
• Integrate the application into the operations architecture such as Datadog, Control-M, Rubrik

• Develop design patterns, modules, and libraries to integrate SDLC processes into the CI/CD pipeline.

• Support the project teams to ensure operational requirements are met and changes impacted and implemented
• Participate as a major contributor to support, technical and user artefacts.
• Collaborate and contribute with other teams to create common standards and procedures

• Provide Technical expertise in resolving automation engineering, coding, and architecture issues.

• Adhere to the appropriate group governance processes (Incident, Problem, Change, Release etc) liaising with other business and technical teams where appropriate
• Support development changes, provide accurate time estimates, attend project meetings and provide impact analysis for proposed project work and deliver to deadlines
• Provide technical advice and risk assessment based on knowledge of applications, databases and system software
• Take ownership of operational live service issues and drive resolution
• Provide effective escalation and resolution of issues to stakeholders where appropriate
• Invoke product/development escalation, manage progression and providing guidance from an operational perspective

• Identify industry trends and ensure that these are reflected in the resources provided to development teams, working with policy and platform owners where necessary to effect change.

• Proactively identify operational risks and technical debt. Provide short term solutions whilst tracking long term resolution
• Identify and implement operational improvements for processes, performance and reliability

• Contribute to creating educational materials and conducting training and mentoring sessions on DevOps-related subjects.
• Act as an advocate for the DevOps team, working to understand and mitigate challenges and gaps with regards to all aspects of the intake process.

MIT Application support experience

• Provide technical feedback for the design and implementation of re-engineering initiatives on MIT equities systems, including exchange, surveillance, and price dissemination platforms. 

• Serve as the operations SME for supported MIT equities applications. 

• Develop training materials and conduct workshops for US-based colleagues on MIT equities application support. 

• Deliver Level 2 technical advice and risk assessments for applications, databases, and system software. 

• Monitor systems, deploy releases, and ensure all operational responsibilities are met. 

• Raise and resolve issues promptly, maintaining effective communication with partners. 

• Take ownership of live service issues, ensuring root causes are identified and resolved to prevent recurrence. 

• Implement changes in line with existing policies, ensuring minimal disruption to services. 

• Train Level 1 teams to perform effective triage of application issues. 

• Document support processes, service models, technical specifications, and user guides. 

• Collaborate across IT teams to establish common standards. 

• Identify operational risks, implement short-term solutions, and track long-term resolutions. 

• Drive operational improvements in processes, performance, and reliability. 

• Onboard new applications, integrating them into the operations architecture. 

• Support development changes, including time and cost estimation, impact analysis, and timely delivery. 

• Assist in architectural design for network, infrastructure, database, and applications. 

• Participate in on-call support and weekend testing as part of operational requirements. 

• Propose application system changes, better uses, enhancements and developments and liaises with vendors and other IT teams.  

• Provide hands on solution expertise for complex change, support and recovery queries and issues. 

• Follow ITSM process and overall operations fork to maintain service levels defined by SLAs and SLOs 
  

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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