Merciv - Senior DevOps Engineer, Platform Infrastructure

Merciv is building the intelligence layer for enterprise commerce. We connect an organization's entire data landscape — internal systems, social signals, industry reports, consumer behavior — and surface the insights and automated workflows that used to take analysts weeks.

We raised $14M in seed funding, spent two years in stealth building the right thing, and we're now launching publicly. Our platform already drives 8-figure gross margin improvements for some of the world's largest retailers.

We're a lean, high-ownership team. If you want to see your work matter immediately, this is it.

The Role

You'll own the infrastructure that keeps Merciv running at enterprise scale. You'll architect, build, and maintain the cloud systems that Fortune 500 retailers trust with their most critical data and decision-making. This is a hands-on, high-ownership role — you'll work closely with backend and ML engineers to ensure our platform is secure, scalable, and relentlessly reliable.

We believe in GitOps, infrastructure as code, and building systems that let engineering teams move fast without breaking things. You'll be the person who makes that real.

What You'll Do

• Architect and build secure, scalable cloud infrastructure using IaC (Terraform/Terragrunt) on AWS

• Design and maintain robust CI/CD pipelines; convert manual processes into automated, repeatable workflows

• Own production reliability — set up observability stacks, define SLI/SLOs, and lead incident response

• Implement and champion GitOps workflows for all infrastructure deployments

• Build compliance-ready infrastructure (SOC 2, GDPR) with IAM best practices and secrets management

• Optimize cloud costs while maintaining performance and reliability at scale

• Create developer tooling and documentation that accelerates engineering workflows across the team

• Mentor team members on DevOps best practices and guide infrastructure strategy

• You have 4–7+ years of industry experience with at least 4 years in hands-on DevOps/infrastructure roles

• You have 4+ years managing cloud infrastructure in production — AWS strongly preferred

• You have 2+ years of production Kubernetes experience (EKS preferred)

• You're deeply proficient in Terraform/Terragrunt and Infrastructure-as-Code principles

• You have strong scripting skills in Python and Bash — you automate everything you can

• You have experience with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, or similar)

• You have a security-first mindset with experience implementing compliance frameworks

• Former technical founders are encouraged to apply — we care more about what you've built than how long you've been building