Overview

The Senior DevOps Engineer is responsible for advancing and embedding DevOps practices across platforms, enabling the efficient, reliable, and scalable delivery of applications.

This role serves as a critical link between software development and IT operations, driving automation, system integration, and continuous delivery capabilities across .NET and SQL-based environments, including both legacy and modern technology stacks.

As a hands-on technical leader, the Senior DevOps Engineer ensures the stability, performance, security, and operational excellence of platforms that support registry services, share plans, and transaction processing. The role focuses on enhancing platform reliability, accelerating delivery cycles, and maintaining strong governance and control standards across the application landscape.

Key Accountabilities and main responsibilities

Strategic Focus

Contribute to the implementation and adoption of DevOps practices, ensuring alignment with business objectives and technology priorities.
Support the transition towards automated, scalable, and resilient deployment models to enhance operational efficiency and reliability.
Drive continuous improvement initiatives across software delivery processes to optimise platform performance, efficiency, and stability.

Operational Management

Liaise with stakeholders across MUFG and third-party vendors to support application platforms, services, and integrations.
Collaborate closely with development teams to embed DevOps principles throughout the application design, build, testing, and deployment lifecycle.
Manage and maintain CI/CD pipelines for .NET applications and SQL-based systems, ensuring reliable and efficient software delivery.
Support batch processing, job scheduling, and environment dependencies critical to business applications and transaction processing platforms.
Evaluate, implement, and manage DevOps tools and technologies for continuous integration, continuous delivery, orchestration, and configuration management (e.g., Jenkins, Docker, Kubernetes).
Continuously improve deployment and release management processes to enhance delivery speed, stability, and operational efficiency.
Monitor system health and performance, ensuring the timely identification and resolution of incidents and technical issues.
Lead the investigation, troubleshooting, and resolution of production issues across development, testing, and production environments.
Ensure high system availability and contribute to disaster recovery planning, testing, and readiness activities.
Conduct root cause analysis of incidents and implement sustainable solutions to prevent recurrence.
Participate in after-hours and weekend support activities as required to meet operational and business needs.

People Leadership

Collaborate with Service Delivery Managers (SDMs), Project Managers (PMs), and stakeholders across Australia and the UK to deliver development initiatives and project outcomes.
Manage and coordinate day-to-day BAU activities and project delivery, working closely with Development, Testing, and Business Analysis teams.
Build and implement modern software development practices, engineering standards, and industry best practices to improve quality, efficiency, and delivery outcomes.

Governance & Risk

Ensure compliance with technology standards, policies, security controls, and governance requirements.
Maintain accurate and up-to-date documentation in accordance with established operational standards and procedures.
Identify, escalate, and manage risks, issues, and incidents that may impact service delivery or business operations.
Support audit activities and ensure adherence to regulatory, compliance, and control requirements.

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes

Experience

6+ years overall experience, with 3 years in DevOps / platform engineering roles
Good experience working with .NET applications and SQL-based systems
Proven expertise in CI/CD tools such as ADO, Jenkins & Azure
Knowledge of APIM policy and management and good understanding of Azure resources/services
Experience with containerization and orchestration (Docker, Kubernetes)
Proficiency in scripting (Shell, PowerShell)
Strong understanding of software development methodologies including Agile and DevOps principles
Experience in batch-driven, transaction-heavy environments with sequencing dependencies. Understanding of enterprise system integrations and data flows
Experience working in legacy-modern hybrid environments (e.g., .NET monolith with modern DevOps stack).
Experience in financial services, capital markets, or registry/share plan platforms.
Exposure to monitoring tools.

Personal Attributes

Strong problem-solving and troubleshooting capabilities.
Effective communication and stakeholder management skills.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

India Hub is a central part of MUFG's transformation program, which has rapidly expanded over the past 5 years to nearly 1100+ employees, to provide services to our clients across two of our businesses. We have offices in Mumbai and Pune.

India Hub has allowed us to streamline our operations and forms one of our global centres of excellence. This has allowed us to focus our skillsets, innovate our current operations and create new capabilities for the future. The Hub has been designed to support flexible operations processing our three businesses - Retirement Solutions, Corporate Markets and Investor Services. In addition, our Global Functions team provide centralized expertise and support—like HR, Finance, and IT—to ensure consistency, efficiency, and strategic alignment across all business units.

At India Hub, we are building a dynamic, client-focused, caring, and inclusive culture based on entrepreneurial spirit, effective risk management, empathy, and trust, underpinned by core values. We work collaboratively, supporting and valuing the talents and perspectives of our people, and promoting a flexible work environment where their wellbeing is prioritized. We believe diversity drives better client outcomes, improvement, and growth.

Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. Candidates must have the relevant work rights. Successful applicants must complete background screening before employment.

Senior DevOps Engineer

About the role

Skills

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