Site Reliability Engineer

Our Mission

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

Overview

How you can make a difference

As a Site Reliability Engineer (SRE) supporting HealthEquity's Finance domain, you will help ensure that critical financial systems, scheduled jobs, and business processes operate reliably, securely, and at scale. Working across three Scrum teams, you will strengthen production operations and build the infrastructure and automation needed to support new capabilities and business growth.

 

Your work will help safeguard financial processing, reduce operational disruptions, and enable engineering teams to deliver with confidence.

 

What you’ll be doing

• Own and improve the operational reliability of Finance applications, scheduled jobs, and supporting infrastructure.

• Monitor production health and job execution, proactively addressing failures, processing delays, and performance issues.

• Develop dashboards, actionable alerts, and service-level objectives to measure and improve reliability.

• Respond to production incidents, coordinate recovery, and drive root-cause analysis and preventive improvements.

• Provision and maintain infrastructure using infrastructure as code and automated deployment practices.

• Partner with three Scrum teams to prepare new jobs and services for production, including scheduling, dependency management, monitoring, and support handoffs.

• Design safe retry, rerun, and recovery procedures to help prevent missed or duplicate financial processing.

• Automate repetitive operational tasks and improve deployment, maintenance, and recovery processes.

• Maintain runbooks, operational documentation, and disaster recovery procedures; participate in recovery testing.

• Collaborate with engineering, Product, Security, and infrastructure teams on capacity, access controls, and release readiness.

• Participate in the team’s on-call rotation and support critical processing windows as required.

What you will need to be successful

• 3 or more years of professional experience in site reliability engineering, DevOps, production engineering, or a similar operational role.

• Strong troubleshooting skills across applications, databases, networks, and infrastructure.

• Experience supporting scheduled jobs, batch processing, and workflows with complex dependencies.

• Proficiency in scripting or programming languanges to automate operational tasks.

• Hands-on experience with cloud infrastructure, infrastructure as code, CI/CD pipelines, and version control.

• Experience with monitoring, logging, alerting, and observability tools.

• An understanding of incident management, root-cause analysis, capacity planning, and disaster recovery.

• Familiarity with secure access management, secrets management, and auditable change practices.

• The ability to coordinate across multiple teams, prioritize competing needs, and communicate risks clearly.

• A proactive approach to ownership, documentation, and continuous improvement.

• Experience supporting financial systems, reconciliation, billing, or other accuracy-sensitive workflows is preferred.

 

#LI-Remote

This is a remote position.

Salary Range

$99500.00 To $129500.00 / year

Benefits & Perks

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:  

• Medical, dental, and vision 

• HSA contribution and match 

• Dependent care FSA match 

• Uncapped paid time off 

• Paid parental leave 

• 401(k) match 

• Personal and healthcare financial literacy programs 

• Ongoing education & tuition assistance 

• Gym and fitness reimbursement 

• Wellness program incentives 

 

Onboarding & Travel

This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. 

 

This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date.

 

HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process.

Why work with HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. 

 

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

 

HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.

 

At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

 

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills.  For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

 

HealthEquity is committed to your privacy as an applicant for employment.  For information on our privacy policies and practices, please visit HealthEquity Privacy.