Site Reliability Engineer II
Yum!
- Location
- Hybrid (Ho Chi Minh, Dong Nam Bo)
- Employment
- Full-time
- Level
- Mid Level
About the role
Pizza Hut, a global leader in the pizza category and subsidiary of Yum! Brands, is seeking a Site Reliability Engineer to manage production support and infrastructure engineering. The role focuses on transforming reliability practices through platform engineering, self-service tooling, and auto-remediation to support digital operations.
Skills
Full job details
2+ years of experience in SRE, DevOps, production support, or infrastructure engineering roles
Hands-on experience with monitoring and observability tooling (e.g., Datadog, Prometheus, Grafana, CloudWatch, or similar)
Working knowledge of at least one major cloud provider (AWS preferred)
Proficiency in at least one scripting or programming language (e.g., Python, Bash, Go) for automation, with demonstrated examples of automating away manual operational work
Experience participating in incident response and on-call or shift-based operations
Understanding of SLI/SLO concepts and reliability engineering fundamentals
Ability to work follow-the-sun shift rotations, including structured handoffs with teams in other regions
Strong written and verbal English communication skills for cross-region collaboration
Responsibilities
2+ years of experience in SRE, DevOps, production support, or infrastructure engineering roles
Hands-on experience with monitoring and observability tooling (e.g., Datadog, Prometheus, Grafana, CloudWatch, or similar)
Working knowledge of at least one major cloud provider (AWS preferred)
Proficiency in at least one scripting or programming language (e.g., Python, Bash, Go) for automation, with demonstrated examples of automating away manual operational work
Experience participating in incident response and on-call or shift-based operations
Understanding of SLI/SLO concepts and reliability engineering fundamentals
Ability to work follow-the-sun shift rotations, including structured handoffs with teams in other regions
Strong written and verbal English communication skills for cross-region collaboration
Qualifications
Kubernetes, container orchestration, and infrastructure as code experience (e.g., Terraform)
Familiarity with AI-assisted operations tooling and automation-first reliability approaches, including auto-healing and auto-remediation patterns
Exposure to platform engineering and internal developer platform concepts: self-service tooling, developer portals (e.g., Port, Backstage), GitOps
Experience in multi-region or globally distributed team models
Relevant certifications (AWS, CKA, or similar)