Site Reliability Engineer SRE - Internationalisation

Location: Palo Alto
Function: Infrastructure / SRE / Platform Engineering

About the Role
Our client is a rapidly scaling global consumer internet platform, with hundreds of millions of users globally and strong momentum in international markets.
As the business accelerates its global expansion, this role sits at the core of building next-generation international infrastructure, ensuring that critical systems are highly available, globally distributed, and resilient across regions.
This is a high-impact opportunity to work on multi-region architecture, global traffic routing, and large-scale distributed systems, directly shaping the reliability and scalability of a fast-growing global platform.


Key Responsibilities

1. Global Architecture & Disaster Recovery
Participate in the design and implementation of global infrastructure architecture
Own cross-region architecture, disaster recovery (DR), and high availability (HA) capabilities
Enable critical systems to support:
Multi-region deployment
Disaster recovery failover
Fault isolation
Improve overall stability and resilience of international business systems

2. Overseas Infrastructure Platform Deployment & Operations
Build, deploy, operate, and continuously optimise core infrastructure platforms in overseas regions, including:
Release / deployment systems
Monitoring & alerting systems
Configuration management systems
Service governance frameworks
Traffic scheduling systems
Ensure consistency, reliability, and parity between overseas and domestic infrastructure environments

3. Reliability Engineering & Incident Response
Design and implement a comprehensive reliability engineering framework for international systems, including:
Observability systems (metrics, logs, tracing)
Incident response mechanisms
Root cause analysis and postmortem processes
Lead cross-functional coordination during major incidents
Drive rapid service recovery and long-term systemic improvements

4. Internationalisation Infrastructure Enablement
Deeply understand overseas business requirements and architectural constraints
Drive the implementation of infrastructure capabilities in global environments, including:
Multi-region architecture design
Network architecture optimisation
Data architecture optimisation
Adaptation of core infrastructure services for global deployment

5. Cross-Team Collaboration & System Alignment
Collaborate closely with:
Domestic infrastructure teams
Product engineering teams
Platform teams
Ensure overseas systems align with internal architecture standards and best practices
Establish and promote reliability best practices across the organisation

Requirements

1. SRE & Reliability Engineering Experience
Strong experience in large-scale internet system reliability engineering
Proven expertise in:
High availability architecture design
Fault tolerance and incident management
Capacity planning and scaling
Emergency response handling
Background in SRE / Platform Engineering / Infrastructure teams preferred

2. Global / Multi-Region Architecture Experience
Hands-on experience designing and operating cross-region systems, including:
Multi-region deployment strategies
Traffic routing and scheduling
Data replication and synchronisation
Disaster recovery and failover mechanisms
Experience supporting global or international infrastructure is highly preferred

3. Core Infrastructure & Systems Knowledge
Strong understanding of:
Linux systems
Networking fundamentals
Common middleware systems such as:
MySQL
Redis
Kafka
Familiarity with:
Cloud-native infrastructure (e.g. Kubernetes, Service Mesh)
Observability systems (monitoring, logging, distributed tracing)

4. Engineering & Automation Capability
Proficient in at least one programming language:
Python / Go / Java
Experience building:
Automation tools
Reliability platforms
Infrastructure systems

5. Problem Solving & Collaboration
Strong analytical and troubleshooting skills in complex distributed systems
Ability to quickly identify and resolve issues under high-pressure environments
Strong communication skills and team collaboration mindset

6. Language Requirements
Fluency in both English and Chinese
Ability to collaborate effectively in a global, bilingual engineering environment

7. Location Requirement
For Singapore-based roles, Singapore Citizens / PRs are preferred

Nice to Have
Experience with multi-cloud / cross-cloud environments, including:
AWS / GCP / Azure
Alibaba Cloud International
Volcano Engine (ByteDance Cloud)
Experience in global traffic routing technologies:
DNS
GSLB
Anycast
Global Load Balancing
Experience in reliability engineering practices such as:
Chaos Engineering
Failure drills / game days
Automated recovery systems

Why This Role
Direct ownership of global-scale infrastructure for a platform with massive user growth
Opportunity to design multi-region, highly available systems from the ground up
Exposure to real-world distributed systems challenges at scale (hundreds of millions of users)
Work at the intersection of China tech excellence + global expansion

*Only shortlisted candidates will be contacted

EA Licence No.: 25S3232
EA Personnel Reg. No.: R1874604
EA Personnel Name: Kenneth Ho